Yes. Our framed teardown artworks are made using visible components sourced from real devices. Each device is carefully disassembled, cleaned, arranged, and framed by hand to create a unique piece of technology wall art.
For safety reasons, we use dummy battery display models instead of real batteries. This helps avoid potential risks related to aging lithium batteries while keeping the artwork visually complete.

No. Retechart Studio is an independent studio. Our artworks are handcrafted using real device components and are not official Apple products.

Yes. Each teardown frame is arranged and assembled by hand. Because every piece is handmade and uses real device parts, small variations may occur between each artwork.

Yes. Most of our frames can be displayed on a wall, desk, shelf, office table, studio setup, or home workspace. Please check the product images and size information on each product page before ordering.

Yes. We ship internationally to many countries and regions through reliable delivery partners. Delivery time depends on the destination country, customs clearance, and local delivery conditions.

Standard international shipping usually takes about 7–20 business days after your order has been processed. For some countries and regions, expedited shipping may be available and usually takes about 4–10 business days.
Please note that delivery times are estimates and may be affected by customs checks, holidays, weather, or local courier delays.

Yes. We offer selected DIY frame kits and digital templates for certain device models. More models may be added in the future. You can subscribe to our newsletter for updates.

At the moment, we are unable to accept customer-supplied devices for custom framing. Due to customs restrictions and the international transportation risks of electronic devices, this service is temporarily unavailable.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the product and packaging. Our support team will review the issue and help arrange a suitable solution.

If there is a production issue or you received the wrong item, we will help resolve the problem according to our return and refund policy. Returned items should be kept in their original condition and packaging whenever possible.