Shipping policy

📦 Shipping Policy

Thank you for shopping with retechart — where technology meets timeless design.
Each framed piece is carefully crafted, packed, and shipped with the utmost attention to detail.

🌍 Shipping Locations

We ship worldwide. If you're unsure whether we deliver to your country, feel free to contact us before placing an order.

⏳ Processing Time

All artworks are handmade and require a processing time of 3–5 business days before shipping. For custom or made-to-order items, please allow 7–10 business days.

🚚 Shipping Methods & Estimated Delivery

We ship with trusted carriers such as DHL, FedEx, or local postal services. Estimated delivery times:

  • USA / Canada: 7–12 business days

  • Europe: 5–10 business days

  • Asia / Australia: 7–15 business days

  • Rest of the world: 10–20 business days

(Delivery times are estimates and may vary due to customs or local logistics delays.)

💸 Shipping Costs

Shipping fees are calculated at checkout based on destination and order weight.
Free shipping promotions may be available — stay tuned!

📦 Packaging

We use protective, shock-absorbent packaging to ensure your framed art arrives safe and sound.

🔍 Tracking

Once your order ships, you will receive a tracking number by email. Please allow up to 48 hours for tracking info to update.

✅ Duties & Taxes

All duties and import taxes are included in the product price.
You won't need to pay anything additional upon delivery — just receive and enjoy.

❗ Lost or Damaged Orders

If your item arrives damaged or is lost in transit, please contact us within 7 days of delivery with clear photos and a description of the issue. We'll do our best to make it right.